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This will be interesting to watch over the coming year. Omni-channel is dependent on collecting a lot of customer data. Interesting to see how this evolves in the face of greater data protection laws and an increasing awareness of data privacy.
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Really interesting points. This is a discussion that we need to be having.
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This is super cool.
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Pretty cool!
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Some really good points in this article. A good read.
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It seems everyone wants to have their own speed test nowadays. A month after Netflix launched fast.com, Google is trying out a way for people to check your internet speed by simply typing “check internet speed” into search.
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A good reminder for us all.
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Really good read on mobile commerce. It's really focused on a b2c approach, but there are some good things in here for anyone thinking about mobile.