This will be interesting to watch over the coming year. Omni-channel is dependent on collecting a lot of customer data. Interesting to see how this evolves in the face of greater data protection laws and an increasing awareness of data privacy.

Really interesting points. This is a discussion that we need to be having.

This is super cool.

Pretty cool!

Some really good points in this article. A good read.

It seems everyone wants to have their own speed test nowadays. A month after Netflix launched fast.com, Google is trying out a way for people to check your internet speed by simply typing “check internet speed” into search.

A good reminder for us all.

Really good read on mobile commerce. It's really focused on a b2c approach, but there are some good things in here for anyone thinking about mobile.